Terms governing translation services provided by SenseTranslations di Bonfiglio Chiara.
SenseTranslations di Bonfiglio Chiara, Via Caruso, 10, 90040 San Cipirello PA, Italy (VAT IT07234150821), email info@sensetranslations.com (“SenseTranslations” or “we”).
SenseTranslations provides specialist translation services: Document and Notarial Translation, Literary and Editorial Translation, Technical and Scientific Translation, Legal and Regulatory Translation, Audiovisual and Subtitle Translation, and Medical and Pharmaceutical Translation. All services are delivered digitally.
An order is accepted when payment is confirmed by Stripe or a written quote is accepted and paid. SenseTranslations will confirm scope, specialist assignment, and delivery timeline within one business day. Work begins after scope confirmation.
All prices are in euros (€) and exclude Italian IVA (22%). EU businesses with valid VAT numbers in other Member States may apply reverse charge (Art. 196 Directive 2006/112/EC). Prices are confirmed before work begins. Payment is processed via Stripe Checkout. SenseTranslations does not store payment card data.
Timelines begin from scope confirmation and receipt of all source materials. All deliveries are made digitally. Extended timelines may apply if source materials are incomplete or clarification is not received promptly.
The Client must: provide complete and legible source documents; disclose the intended use; respond promptly to clarification requests. SenseTranslations is not liable for errors resulting from incomplete or misleading source materials.
All services include independent proofreading. Medical, legal, and certified services include ISO 17100-compliant review. Up to two revision rounds are included for genuine translation errors. Revision requests must be submitted within 14 calendar days of delivery.
Sworn translation (traduzione giurata) is performed by court-registered translators. The declaration covers translation accuracy, not source document authenticity.
All documents treated as confidential. Translators sign project-specific NDAs. Documents deleted within 30 days of delivery. Cloud-based CAT tools are not used for sensitive content.
IP in the translated text transfers to the Client on receipt of full payment. SenseTranslations retains translation memories for consistency purposes.
Liability is limited to the project fee paid. SenseTranslations is not liable for indirect or consequential losses. This does not exclude liability for personal injury or any liability that cannot be excluded under Italian law.
Italian law. Jurisdiction: courts of Palermo, Italy, unless consumer protection laws require otherwise.
Consumer clients have a 14-day right of withdrawal from distance contracts. By proceeding to checkout, you confirm that translation services constitute a digital content service beginning on your express consent, and waive the right of withdrawal for commenced work. See Refund Policy for cancellation terms.